FAQ: Tormentor Cults | Physical Miniatures
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How will I receive my STL rewards?

Digital Rewards will be handled outside of Backerkit. You will receive an email from MyMiniFactory, inviting you to download your STLs.

Last updated: May 28, 2024 05:02

How will I receive my PDF Adventures?

All RPG and Lore Books are supplied in Digital PDF Format. Digital Rewards will be handled outside of Backerkit. You will receive an email from MyMiniFactory, inviting you to download your books.

Last updated: May 28, 2024 05:03

How are the Physical Rewards Shipped?

All packages will be shipped from our US Manufacturing Hub, via USPS First Class, or USPS First Class International.

Last updated: May 28, 2024 05:04

How does this Project Handle Taxes?

This Campaign will not be charging for taxes up front. You will need to pay any customs or sales tax yourself on arrival in your country or before delivery. Your country’s delivery service or customs agency will contact you.

Last updated: May 28, 2024 05:10

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: July 2024

Manufacturing is well underway, and we will be handling the overall shipping in two waves. Wave 1 will cover all Early Bird Pledges, and will be shipped within 30 days of Kickstarter releasing funds. Wave 2 will cover all other Pledges, and will be shipped within 60 days of Kickstarter releasing funds. At this stage, we do not expect to require a third wave of production, this may change based on any late pledges received.

Last Updated At: 05/20/24
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Terms and Conditions

TERMS AND CONDITIONS

The products provided by Bestiarum Games are for personal, non-commercial use only. By purchasing, backing, downloading, accessing, or using our products you agree to the terms:

All products delivered through this Campaign are a copyrighted work belonging to Bestiarum Games.

Bestiarum Games is the owner of all Digital products delivered through this Campaign.

You may not resell, re-distribute, or share our DIGITAL resources, nor can you use portions of our files to create new ones.
Bestiarum Games grants you a non-transferable, non-exclusive license to use the products.

The license allows you to print the STL files for personal, non-commercial use only.

You may not sell, share, distribute, rent, or transfer the STL files, digital resources, or any materials that you manufacture from Bestiarum Games’s products.

You can resize or cut the contents of the products for personal use. You may not otherwise modify, duplicate, create derivative works of, disassemble, reverse compile or reverse engineer any part. The product may not be copied, reproduced, distributed, republished, or displayed.

Any theft, redistribution, resale, imitation, licensing, leasing, or claimed ownership of Bestiarum Games copyrighted brand and materials will be considered a breach of this contract.

All copyrights belong to Bestiarum Games. No rights are assigned or transferred to the end-user. Our files, designs, original names, and imagery are protected by intellectual property laws.

The availability of any products, tiers, subscriptions and their rewards are subject to change without prior notice.

Bestiarum Games does NOT provide any commercial licenses.

Contact Us